Retail Store Manager (Luxury / High End Brands)

Emporium Human Capital; Boksburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A luxury retail company based in Boksburg is seeking a Retail Store Manager to oversee store operations, manage staff, and ensure financial control. The ideal candidate will have at least 24 years of experience in high-end retail, be fluent in English, and possess strong customer service and organizational skills. This position offers a salary of R12,000 to R15,000 per month plus benefits. Closing date for applications is 15 September 2025.

Qualifications

• 24 years proven experience as a Retail Store Manager in a high-end store.
• Fluent in English (both written and spoken).
• Experience training and mentoring new or junior staff.

Responsibilities

• Oversee daily store operations to ensure smooth running of all functions.
• Schedule and manage shifts.
• Manage and control expenses within budget.

Skills

Customer orientation

Interpersonal skills

Financial understanding

Planning skills

Organizational skills

Education

Grade 12 or higher qualification

Job description

Overview

Retail Store Manager (Luxury / High End Brands) POS25215

Based : Boksburg

Salary : R12 000.00 - 15 000.00 pm + benefits

Minimum Requirements

• Grade 12 or higher qualification
• 24 years proven experience as a Retail Store Manager in a high-end store (Luxury items and High-End Brands and Products)
• Previous experience managing staff, including performance management and disciplinary procedures
• Fluent in English (both written and spoken)
• Willing to work retail hours, weekends & public holidays (do get time off)
• Strong customer orientation and interpersonal skills
• Solid financial understanding of retail profit drivers and expense control
• Excellent planning, organizational, and delegation skills
• Ability to work within a structured environment and apply company principles strictly
• Experience training and mentoring new or junior staff
• Strong administrative and reporting skills
• Knowledge of stock control and inventory management
• Ability to communicate effectively with Head Office

Responsibilities

• Operational & Store Management
  • Oversee daily store operations to ensure smooth running of all functions
  • Complete, review, and submit daily reports (DMA)
  • Conduct regular floor walks to monitor standards and execution
  • Ensure compliance with company policies, procedures, and operational standards
• Staff Management
  • Schedule and manage shifts
  • Allocate and delegate tasks to team members
  • Train, guide, and mentor staff
  • Enforce company policies, including performance and discipline when required
  • Drive succession planning and staff development
• Financial & Administrative Control
  • Manage and control expenses within budget
  • Ensure accurate and timely daily cash-ups and banking processes
  • Monitor and authorize returns, staff sales, and gift voucher usage
  • Control payroll submissions, HR reporting, and wage projections
  • Manage ad hoc payments and prevent any abuse of staff discounts
  • Monitor telephone usage and other variable expenses to remain within budget
• Stock & Merchandising
  • Oversee stock control, daily / weekly cycle counts, and adherence to schedules
  • Sign off stock received in the Goods Received Register (GRR)
  • Ensure correct stock rotation, merchandising standards, and loss prevention controls
  • Communication & Reporting
  • Customer Service
  • Targets & Performance

Closing Date : 15 September 2025

How to Apply

If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to