Retail Store Manager (Luxury / High End Brands)

Emporium; Boksburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A luxury retail brand is seeking a Retail Store Manager in Boksburg to oversee daily operations and staff management. The ideal candidate will have a strong background in retail management, especially in high-end environments, with a proven track record in customer service and operational excellence. A competitive salary package of R12,000 to R15,000 per month plus benefits is offered. Interested applicants should forward their CV citing the reference 'Retail Store Manager Luxury'.

Qualifications

• 2-4 years’ proven experience as a Retail Store Manager in a high-end store.
• Strong administrative and reporting skills.
• Experience training and mentoring new or junior staff.

Responsibilities

• Oversee daily store operations and ensure compliance with company policies.
• Schedule and manage staff shifts while training and mentoring team members.
• Manage expenses within budget and ensure accurate daily cash-ups.

Skills

Customer orientation

Interpersonal skills

Financial understanding

Planning and organizational skills

Communication skills

Education

Grade 12 or higher qualification

Job description

Retail Store Manager (Luxury / High End Brands) – POS25215

Location : Boksburg

Salary : R12000.00 – 15000.00 pm + benefits

Minimum Requirements

• Grade 12 or higher qualification
• 2–4 years’ proven experience as a Retail Store Manager in a high-end store (Luxury items and High-End Brands and Products)
• Previous experience managing staff, including performance management and disciplinary procedures
• Fluent in English (both written and spoken)
• Willing to work retail hours, weekends & public holidays (with time off in lieu)
• Strong customer orientation and interpersonal skills
• Solid financial understanding of retail profit drivers and expense control
• Excellent planning, organizational, and delegation skills
• Ability to work within a structured environment and apply company principles strictly
• Experience training and mentoring new or junior staff
• Strong administrative and reporting skills
• Knowledge of stock control and inventory management
• Effective communication with Head Office

Key Responsibilities (not limited to):

Operational & Store Management

• Oversee daily store operations to ensure smooth running of all functions
• Complete, review, and submit daily reports (DMA)
• Conduct regular floor walks to monitor standards and execution
• Ensure compliance with company policies, procedures, and operational standards

Staff Management

• Schedule and manage shifts
• Allocate and delegate tasks to team members
• Train, guide, and mentor staff
• Enforce company policies, including performance and discipline when required
• Drive staff development and succession planning

Financial & Administrative Control

• Manage expenses within budget
• Ensure accurate daily cash-ups and banking
• Monitor returns, staff sales, and gift voucher usage
• Control payroll submissions, HR reporting, and wages
• Manage ad hoc payments and staff discounts
• Monitor variable expenses to stay within budget

Stock & Merchandising

• Oversee stock control, cycle counts, and adherence to schedules
• Sign off stock received in the Goods Received Register (GRR)
• Ensure proper stock rotation, merchandising standards, and loss prevention

Communication & Reporting

• Maintain effective communication with Head Office

Customer Service & Performance Targets

• Deliver excellent customer service
• Achieve sales targets and monitor performance

Closing Date : 15 September 2025

How to Apply

If you meet the above criteria and are ready to advance your career, please send your updated CV to [e-mail].

Reference : Retail Store Manager Luxury – POS25215 (use as email subject)

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