Retail Store Manager: Lead Team & Customer Experience

Top Vitae; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience. Proficiency in MS Office is essential, and experience with Sage Evolution is advantageous. Strong communication and leadership skills are a must.

Qualifications

• 5 years of previous retail management experience is essential.
• Proficient experience in MS Office is required.
• Experience with Sage Evolution will be advantageous.

Responsibilities

• Schedule and delegate tasks to employees and monitor their performance.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships.
• Enforce company policies and address customer concerns.

Skills

Verbal communication

Written communication

Time management

Team collaboration

Active listening

Negotiation skills

Analytical skills

Problem-solving

Detail-oriented

Multitasking

Education

Grade 12/Matric

Tools

MS Office

Sage Evolution

Job description

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience. Proficiency in MS Office is essential, and experience with Sage Evolution is advantageous. Strong communication and leadership skills are a must.