Retail Store Manager: Drive Sales & Team Excellence

The Foschini Group; South Africa; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail organization in South Africa is looking for a Store Manager to drive performance and manage operations within the store. Candidates should have at least 3 years of experience in retail management, strong leadership skills, and a customer-focused approach. The role entails overseeing budgets, inventory, and performance metrics while fostering a positive work environment. Additional advantages include relevant qualifications and the ability to effectively recruit and develop staff. This posting is for future openings, and interested candidates will be considered accordingly.

Qualifications

• Minimum 3 years retail store management experience.
• Proven management experience in recruitment, staff development, and performance management.
• Proven ability to drive sales and increase profit.

Responsibilities

• Drive store performance through KPIs.
• Achieve turnover targets and control expenses.
• Manage stock losses to keep shrinkage within company standards.
• Ensure operational excellence with a customer‑centric approach.
• Implement merchandising strategies and maintain visual standards.
• Deliver exceptional customer service to meet customer demands.
• Recruit, train, and develop staff; manage performance and employee relations.
• Create effective team schedules and allocate time efficiently.
• Motivate and engage the team to maintain high commitment levels.
• Manage risk within the store.

Skills

Adaptability to diverse customers, situations, and fast‑paced retail environments

Strong leadership, interpersonal, and communication skills

High sense of urgency, independence, and initiative

Excellent organizational, administrative, and planning abilities

Attention to detail; figure and admin oriented

Strong product knowledge and ability to engage in conversations about fashion

Collaborative team player with flexibility to meet business needs

Customer‑centric approach focused on delivering exceptional service

Strategic sales planning and execution; managing the sales process

Customer value management and risk management

Profit and turnover‑driven mindset; organized and thorough

Education

Grade 12 / Matric certificate

A relevant tertiary qualification

Job description

A retail organization in South Africa is looking for a Store Manager to drive performance and manage operations within the store. Candidates should have at least 3 years of experience in retail management, strong leadership skills, and a customer-focused approach. The role entails overseeing budgets, inventory, and performance metrics while fostering a positive work environment. Additional advantages include relevant qualifications and the ability to effectively recruit and develop staff. This posting is for future openings, and interested candidates will be considered accordingly.