Retail Store Manager

Tiemedia Group (Pty) Ltd; South Africa; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A retail company in South Africa is seeking an experienced Retail Store Manager to oversee daily store operations in Paarl. The successful candidate will manage staff, drive sales, and ensure outstanding customer service. With 2+ years of retail management experience, strong leadership skills, and a proven record in sales growth, you will play a key role in fostering a positive work environment and enhancing customer satisfaction. Salary is based on experience and qualifications.

Qualifications

• 2+ years of retail Management experience.
• Proven track record of driving sales growth and improving customer satisfaction.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee the operations of all store departments.
• Implement policies to minimize stock loss and improve inventory control.
• Develop sales and marketing strategies.

Skills

Leadership skills

Communication skills

Sales growth

Customer satisfaction

Inventory control

Education

Minimum Matric Qualification

Tertiary Administration qualification

Job description

Introduction

Our Client a well-known Hardware Retail Store are seeking a skilled and dynamic Retail Store Manager to lead our team in the Paarl Area. The successful candidate will oversee all aspects of store operations, driving sales, managing budgets, and ensuring exceptional customer service. Join our team and be part of a business that values quality, service, and community engagement.

Job Description

As the Retail Store Manager, you will be responsible for managing daily store functions across all departments, ensuring operational efficiency, and achieving sales targets. Your key responsibilities will include:

Key Responsibilities

• Oversee the operations of all store departments, ensuring smooth and efficient workflow.
• Implement policies and procedures aimed at minimizing stock loss and enhancing inventory control.
• Develop and execute sales and marketing strategies to boost store sales.
• Recruit, train, and develop store employees, fostering a positive and productive work environment.
• Negotiate with suppliers and vendors to secure competitive deals and maintain strong business relationships.
• Allocate budgets and manage store finances to optimize profitability.
• Evaluate sales reports, analyse customer feedback, and implement changes to improve customer satisfaction.
• Plan and implement new strategies to increase store footfall and attract new customers.
• Ensure high standards of store presentation, product quality, and customer service.
• Monitor market trends and competitor strategies, adjusting business plans as needed.
• Set sales targets for the sales team and regularly review performance.
• Oversee HR functions, including staff management and disciplinary procedures.
• Lead and mentor assistant managers, developing their leadership skills and capabilities.
• Foster teamwork and collaboration among store staff and management.

Minimum Requirements

• 2+ years of retail Management experience
• Strong Leadership and communication skills
• Proven Track record of driving sales growth and improving customer satisfaction
• Ability to work flexibly hours, including weekends and holidays
• No criminal record
• Minimum Matric Qualification
• Tertiary Administration qualification advantageous

Compensation :

Salary based on experience and qualifications