Retail Store Manager

Boardroom Appointments; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail operations company based in Mbombela is seeking a qualified manager to oversee store operations. This key role requires leadership of large teams, ensuring performance excellence and a positive customer experience. Candidates should have a strong background in retail operations, with at least five years of experience in a complex environment. Responsibilities include accountability for achieving financial and developmental targets, and leading the team to success.

Qualifications

• 5+ years leading large teams in a complex and high turnover environment.
• Proven ability to work in a fast-paced environment, desire to learn quickly.
• Experience in compiling reports on store performance.

Responsibilities

• Responsible and accountable for the store and all its operations.
• Lead the teams to ensure high performance and valued customer experience.
• Achieve or exceed unit, financial, and developmental targets.

Skills

Leadership

Matrix management

Customer experience

Retail operations knowledge

Strategic thinking

Education

Completed Matric

Tertiary Qualification

Job description

Qualifications

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Responsibilities

• You would be responsible and accountable for the store and all its operations.
• You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience.
• You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.