Retail Store manager

Service Solutions; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading retail services provider is seeking an experienced Retail Store Manager to lead a dynamic team in Johannesburg. The role includes overseeing store operations, achieving sales targets, and ensuring exceptional customer service. Candidates should have 3–5 years of relevant experience and strong leadership skills. Email your applications to [e-mail].

Qualifications

• Minimum 3–5 years of experience as a Retail Store Manager or Assistant Manager.
• Proven track record of achieving sales targets and managing a successful retail team.
• Knowledge of stock management and merchandising principles.

Responsibilities

• Lead and motivate a team to achieve sales targets.
• Oversee daily store operations including staff scheduling.
• Drive store profitability through effective cost control.

Skills

Leadership

Communication

Organizational skills

Customer service

Problem-solving

Education

Matric

Relevant tertiary qualification in Retail, Business, or Management

Tools

POS systems

MS Office

Job description

Overview

Are you a dynamic leader with a passion for retail and customer experience?

We’re looking for an experienced and motivated Retail Store Manager to lead our team and drive success in a fast-paced retail environment.

Responsibilities

• Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations including staff scheduling, inventory management, merchandising, and cash handling.
• Ensure visual merchandising standards and store presentation are consistently maintained.
• Drive store profitability through effective cost control, stock management, and customer engagement.
• Recruit, train, and develop in-store staff.
• Monitor performance and provide ongoing coaching and feedback.
• Implement promotional campaigns and monitor performance against KPIs.
• Handle customer queries and complaints professionally and efficiently.

Requirements

• Minimum 3–5 years of experience as a Retail Store Manager or Assistant Manager.
• Strong leadership, communication, and organizational skills.
• Proven track record of achieving sales targets and managing a successful retail team.
• Knowledge of stock management, shrinkage control, and merchandising principles.
• Customer-focused mindset with a hands-on approach to problem-solving.
• Computer literate (POS systems, MS Office).
• Matric essential; relevant tertiary qualification in Retail, Business, or Management will be an advantage.

Please e-mail Lauren your applications directly to

[e-mail]