Retail Store Lead: Growth, Service & Ops

Mr Price Group; East London; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in East London seeks a support role for the store manager to enhance daily operations by managing stock, driving sales growth, and ensuring compliance with standards. Ideal candidates should have a minimum of 3 years of experience in retail, strong understanding of sales and service management, and budgeting skills. This position emphasizes high communication skills and experience in customer service while focusing on team leadership and development.

Qualifications

• Min. 3 years' experience in retail (management experience advantageous).
• Understanding of brand, customer service, cellular, mobile, and insurance products.

Responsibilities

• Support the store manager with stock management and replenishment.
• Analyze sales and profitability to enhance performance.
• Conduct compliance checks and ensure adherence to policies.
• Maintain customer experience processes to meet standards.
• Lead team to achieve KPIs and manage performance.

Skills

Sales & Service Management

Budgeting Skills

Computer Literacy

Good Communication Skills

Understanding of Retail Trade

Education

NQF level 4 (Grade 12) or equivalent

Job description

A leading retail company in East London seeks a support role for the store manager to enhance daily operations by managing stock, driving sales growth, and ensuring compliance with standards. Ideal candidates should have a minimum of 3 years of experience in retail, strong understanding of sales and service management, and budgeting skills. This position emphasizes high communication skills and experience in customer service while focusing on team leadership and development.