Retail Store Assistant: Ops, Customer Care & Admin

Dis-Chem Pharmacies; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading pharmacy chain in Gqeberha is seeking a Retail Store Assistant to manage customer relations and assist with operational duties in the store. The ideal candidate must have Grade 12, basic computer skills, and retail experience. You will play a key role in ensuring customer satisfaction while adhering to company policies and procedures. The role offers a market-related salary and includes benefits such as medical aid and a provident fund.

Benefits

Market related salary

Medical aid

Provident fund

Staff account

Qualifications

• Grade 12 / Matric is required.
• Basic computer skills including Word, Excel, and Outlook.
• Retail experience is essential.

Responsibilities

• Manage customer compliments and complaints.
• Establish professional customer relationships.
• Assist customers with inquiries and refer appropriately.
• Ensure accurate financial management at the point of sale.
• Prepare daily reconciliation and manage stock controls.

Skills

Retail experience

Customer relations

Basic computer skills

Education

Grade 12 / Matric

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading pharmacy chain in Gqeberha is seeking a Retail Store Assistant to manage customer relations and assist with operational duties in the store. The ideal candidate must have Grade 12, basic computer skills, and retail experience. You will play a key role in ensuring customer satisfaction while adhering to company policies and procedures. The role offers a market-related salary and includes benefits such as medical aid and a provident fund.