Retail Store Assistant

Icon Af; Cape Town; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A growing retail company in Cape Town is seeking a passionate Retail Store Assistant / Cashier Clerk. The ideal candidate will have a minimum of 1 year of retail experience and a strong commitment to customer service. Responsibilities include processing transactions, assisting customers, and maintaining store presentation. This part-time role offers a dynamic work environment with expectations to achieve sales and service KPIs.

Qualifications

• Minimum 1 year experience in a retail cashier or sales assistant role.
• Familiarity with cash till or POS software is essential.
• Excellent communication skills and customer service orientation.

Responsibilities

• Welcome and assist customers in-store.
• Process sales transactions using POS systems.
• Maintain store presentation and assist with stock replenishment.

Skills

Customer service orientation

Communication skills

Attention to detail

Team player

Tools

POS software

Cash till systems

Job description

INVNT (Pty) Ltd is seeking a dedicated, customer-focused Retail Store Assistant / Cashier Clerk to join our growing retail operations team. We're looking for someone energetic, reliable, and passionate about people — someone who thrives in a fast-paced retail environment and takes pride in delivering exceptional service to every customer. This position is ideal for individuals who enjoy retail interaction, understand sales flow, and are ready to grow within a professional and dynamic retail environment.

Key Responsibilities

• Welcome and assist customers, ensuring a friendly and professional in-store experience.
• Accurately process all sales transactions using POS / cash till systems.
• Handle cash, card, and digital payments responsibly and efficiently.
• Support upselling initiatives and contribute to weekly and monthly sales KPIs.
• Maintain store presentation: tidy shelves, clear counters, and organized product displays.
• Assist with stock receiving, replenishment, and rotation.
• Support daily operations, including store opening and closing procedures.
• Learn and master all company systems (POS, delivery, loyalty, and tracking tools).
• Uphold INVNT Group's standards of service, ethics, and professionalism.

Requirements & Ideal Profile

• Minimum 1 year experience in a retail cashier or sales assistant role — advantage if pharmacy experience
• Familiarity with cash till or POS software (essential)
• Previous experience in a pharmacy, healthcare retail, or similar environment (advantageous)
• Excellent communication skills and customer service orientation
• Reliable, punctual, and detail-oriented
• Team player with a proactive, can-do attitude

Performance Expectations

• Zero cash or transaction discrepancies
• Consistent achievement of sales and customer service KPIs
• Full operational knowledge of systems and store processes
• Maintain a clean, professional, and welcoming retail space
• Active contribution to store targets and brand reputation

Work Schedule

• Fridays: 09:00
• Saturdays: 10:00
• Sundays: 10:00 + (additional shifts)

Job Type & Compensation

• Part-time
• Pay: R,00 per month
• Work Location: In person