Retail Shop Assistant: POS, Merch & Clubcard Champion

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and beauty retailer in Durban seeks a motivated team member to deliver operational excellence at the point of sale. Candidates should have Grade 12 and experience in a retail/FMCG environment. Responsibilities include promoting the clubcard, ensuring accurate transactions, and providing outstanding customer service. Join us and be part of a vibrant team dedicated to enhancing customer experience.

Qualifications

• Experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and processing payments.
• Promote clubcard and enroll new clubcard members.
• Deliver superior customer service as a brand ambassador.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% and English 50% at Grade 12 level

Job description

A leading health and beauty retailer in Durban seeks a motivated team member to deliver operational excellence at the point of sale. Candidates should have Grade 12 and experience in a retail/FMCG environment. Responsibilities include promoting the clubcard, ensuring accurate transactions, and providing outstanding customer service. Join us and be part of a vibrant team dedicated to enhancing customer experience.