Retail Security Officer - Stellenbosch

TSU International; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail security company is seeking a Retail Guarding Officer in Cape Town to ensure the safety and security of customers and assets. The role involves conducting surveillance, responding to incidents, and assisting customers and staff. A minimum of 2 years retail security experience and PSIRA Grade C are required. Candidates must reside in Stellenbosch and be in good physical condition. This position emphasizes adherence to safety protocols and effective communication.

Qualifications

• 2 years of previous retail security guarding experience.
• PSIRA Grade C.
• Effective communication and writing in English.
• Physical health without underlying medical conditions.

Responsibilities

• Conduct regular patrols to monitor for suspicious activities.
• Implement loss prevention measures to minimize theft.
• Assist customers and staff with security-related concerns.
• Act swiftly during emergencies, coordinating with services.
• Document security incidents and maintain daily logs.
• Collaborate with store management and law enforcement.
• Enforce company security policies and procedures.

Skills

Security Monitoring

Loss Prevention

Emergency Response

Communication

Education

Matric certificate

Job description

Job Purpose

The core job purpose of a Retail Guarding Officer is to ensure the safety and security of customers, employees, and assets within the retail environment. This includes preventing theft, deterring criminal activity, responding to emergencies, conducting surveillance, and maintaining a visible and reassuring presence. This is a self-positing position.

Key Responsibilities

• Security Monitoring and Surveillance
  • Conduct regular patrols of the security premises to monitor for suspicious activities, theft, or vandalism.
  • Utilize security equipment such as CCTV cameras and alarm systems to maintain a secure environment.
  • Respond promptly to security incidents and alarms, taking appropriate action as per company protocols.
• Loss Prevention
  • Implement and enforce loss prevention measures to minimize shrinkage and theft within the store.
  • Perform bag checks and monitor customer exits to deter theft and ensure adherence to store policies.
• Customer and Staff Assistance
  • Provide assistance and guidance to customers and employees regarding security-related concerns or inquiries.
  • Maintain a professional and approachable demeanor while interacting with customers and staff.
• Emergency Response
  • Act swiftly and decisively during emergencies such as medical incidents, fires, or security breaches.
  • Coordinate with emergency services and management to ensure appropriate responses and resolution.
• Report Writing and Documentation
  • Accurately document all security incidents, observations, and actions taken in detailed reports.
  • Maintain daily logs and records of security activities, ensuring completeness and accuracy.
• Collaboration and Communication
  • Collaborate effectively with store management, fellow security personnel, and law enforcement agencies as needed.
  • Communicate security concerns, updates, and recommendations to management and relevant stakeholders.
• Adherence to Policies and Procedures
  • Enforce company policies and procedures related to security, safety, and operational protocols.
  • Stay informed about changes in security regulations and standards, ensuring compliance at all times.

Minimum Requirements

• 2 years of previous retail security guarding experience
• PSIRA Grade C
• Matric certificate is preferred, but not essential
• Must be able to effectively communicate and write in English
• Members must reside in the areas of Stellenbosch only.
• Must be in a physical healthy condition (no underlying medical conditions)

Only candidates from the mentioned areas will be considered!!

We look forward to hear from you!!