Retail Sales Manager

University of Fort Hare; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A prominent educational institution is seeking a Retail Sales Manager to oversee daily retail operations in Cape Town. The ideal candidate should have 4–5 years of retail sales experience, including management, and a strong understanding of retail processes. Syspro experience is required. This role offers an opportunity to maximize profits and ensure high customer service standards while leading a dynamic team.

Qualifications

• Relevant tertiary qualification advantageous.
• Minimum 4–5 years’ experience in retail sales.
• At least 2–3 years in a management role.
• Understanding of retail processes and procedures.
• Experience in Industrial Hardware or similar industries preferred.

Responsibilities

• Oversee and coordinate day-to-day activities of the retail store.
• Maximise profits while maintaining operational efficiency.
• Ensure excellent customer service and company standards.

Skills

Retail sales experience

Leadership skills

Customer service

Strategic thinking

Computer literate

Education

Matric or equivalent

Tools

Syspro

MS Office

Job description

Overview

RETAIL SALES MANAGER - INDUSTRIAL (EPPING, CAPE TOWN)

2026-01-30 - 2026-03-01

Permanent

NEL012583

Retail & Wholesale

Western Cape, CPT - CBD

Responsibilities

The Retail Sales Manager will oversee and coordinate the day-to-day activities of the retail store, including customer service, staff, inventory, cashiers, and sales associates. The role’s primary objective is to maximise profits while maintaining high operational efficiency, excellent customer service, and company standards.

Qualifications

• Matric or equivalent; relevant tertiary qualification advantageous.
• Minimum 4–5 years’ experience in retail sales, with at least 2–3 years in a management role.
• Experience in Industrial Hardware, Steel, or Fluid Control industries preferred.
• Understanding of retail processes and procedures; Syspro experience required.
• Strong leadership and managerial skills; able to work under pressure and drive a team.
• Vibrant, extroverted personality with strategic thinking and planning capability.
• Computer literate and proficient in using MS Office and retail management systems.

Minimum Requirements

• Matric or equivalent; relevant tertiary qualification advantageous.
• Minimum 4–5 years’ experience in retail sales, with at least 2–3 years in a management role.
• Experience in Industrial Hardware, Steel, or Fluid Control industries preferred.
• Understanding of retail processes and procedures; Syspro experience required.
• Strong leadership and managerial skills; able to work under pressure and drive a team.
• Vibrant, extroverted personality with strategic thinking and planning capability.
• Computer literate and proficient in using MS Office and retail management systems.

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