Retail Sales Consultant (Multilingual)

Believe Resourcing; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent life insurance provider in Cape Town is seeking a Retail Sales Consultant (Multilingual) to join their dynamic team. This role involves building client relationships, executing sales strategies, and supporting customers in choosing the right life cover. Candidates must be proficient in English and isiZulu, with additional languages being advantageous. The position offers competitive remuneration with an uncapped commission structure and various employee wellness benefits.

Benefits

Life insurance

Family funeral cover

Employee wellness program

Sales commission structure

Qualifications

• Minimum of 2 years’ sales experience with proven track record.
• Self-motivated team player with integrity and professionalism.
• Strong organisational and time management abilities.

Responsibilities

• Develop and execute effective sales strategies.
• Identify and pursue new business opportunities.
• Build and maintain lasting client relationships.

Skills

Sales experience

CRM skills

Interpersonal skills

Negotiation skills

Time management

Customer-focused approach

Proficiency in English

Proficiency in isiZulu

Education

Matric certificate

FSCA-recognised qualification

Tools

MS Office Suite

Job description

Job Title: Retail Sales Consultant (Multilingual)

Location: Claremont, Cape Town – Retail Sales

Type: Full-Time, Permanent

What’s On Offer

An exciting opportunity to join a mission-driven digital life insurance provider that’s reshaping how South Africans protect their financial futures. You’ll play a key role in driving sales, connecting with clients, and helping them secure meaningful life cover in a fast-paced, dynamic environment.

• Salary: Competitive, market-related with an uncapped commission structure

• Security and peace of mind: Life insurance, family funeral cover, disability cover, and employee wellness program

• Culture: Supportive, dynamic, and entrepreneurial work environment that values psychological safety and growth

About the Client

Our client is a disruptive digital life insurance company on a mission to secure the financial futures of millions of South Africans. They offer flexible, great-value life insurance products that are simple, accessible, and backed by powerful technology.

About the Role

We’re looking for an energetic and motivated Long-Term Insurance Sales Consultant with a solid background in long- or short-term insurance sales. In this role, you’ll be responsible for driving new business, building meaningful client relationships, and helping customers choose the right cover for their needs.

Being proficient in English and isiZulu is essential, while additional languages such as Afrikaans, Xhosa, or Sepedi will be a strong advantage.

Responsibilities

• Develop and execute effective sales strategies to achieve individual and team targets

• Identify and pursue new business opportunities through personal networks and online platforms

• Promote our client’s products to self-generated leads and leads provided by the marketing team

• Build and maintain lasting client relationships to drive satisfaction, retention, and referrals

• Collaborate with internal teams to ensure seamless onboarding, excellent customer service, and an enhanced customer experience

Requirements

Must-haves:

• Matric certificate

• Minimum of 2 years’ sales experience

• Proven track record of meeting or exceeding sales targets

• Strong CRM skills and proficiency in MS Office Suite

• Self-motivated team player with integrity, professionalism, and a customer-focused approach

• Excellent interpersonal and negotiation skills

• Strong organisational and time management abilities

• Proactive, adaptable, and deadline-driven mindset

• Completed/Completing FSCA-recognised qualification in line with DOFA

Nice-to-haves:

• RE5 Certificate

• Experience with telephonic or cold calling sales

• Minimum of 2 years’ experience in the long- or short-term insurance sector

• Multilingual (English and isiZulu essential; additional languages highly advantageous)