Retail Sales Associate - Retail Crossing

adidas Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading sportswear company in Johannesburg is seeking a Retail Sales Associate to assist in day-to-day store maintenance and provide excellent customer service. The ideal candidate will have 2 - 4 years of retail experience, a Matric certificate, and strong people skills. Responsibilities include ensuring high levels of customer service, completing transactions, and maintaining store policies. This role offers the opportunity to work in a dynamic retail environment.

Qualifications

• 2 - 4 years of retail experience.
• Experience in Sales/Retail/Business Development.

Responsibilities

• Assist management in day-to-day store maintenance.
• Provide excellent service and maintain store policies.
• Ensure the highest level of customer service.
• Complete sales transactions, handle cash and credit.
• Assist in product flow from stockroom to sales floor.
• Develop displays of merchandise with store management.
• Maintain security of company assets to alleviate shrinkage.
• Use selling techniques to enhance salesmanship.
• Greet customers and assist them in finding products.

Skills

Listening

Excellent customer service

Meeting sales goals

Selling to customer needs

People skills

High energy level

Education

Matric certificate and or equivalent

Job description

Job title : Retail Sales Associate - Retail Crossing

Job Location : Gauteng, Johannesburg

Deadline : November 17, 2025

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JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received. Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills.
• Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product.
• Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards Safekeeping of Company assets

SKILLS REQUIRED

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

EDUCATION AND EXPERIENCE REQUIREMENTS

• Matric certificate and or equivalent
• 2 - 4 years of retail experience
• Sales / Retail / Business Development jobs