Retail Sales Associate - Canal Walk

adidas; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

adidas in Cape Town seeks an energetic retail associate to deliver excellent customer service, support store operations, and uphold store policies. You will greet customers, assist them in selecting products, and help process sales transactions with accuracy.

You will also assist in merchandise flow from stockroom to floor and ensure assets are secure, while following display guidelines set by management. This role emphasizes teamwork and high energy in a fast-paced environment.

Qualifications

• Matric certificate.
• 2 - 4 years of retail experience.

Responsibilities

• Assists customers with adidas service at the highest level.
• Completes regular sales transactions involving cash, credit, or checks.
• Supports product flow from stockroom to sales floor as needed.
• Ensures company assets and stock are secured to prevent shrinkage.
• Assists in developing product displays per store management guidance.
• Operates the POS system and maintains policy compliance.
• Greet customers and help them find the right product; may greet at the door during busy periods.
• Safekeep company assets.

Skills

Selling to customer needs

High energy levels

Education

Matric certificate

2 - 4 years of retail experience

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Safekeeping of Company assets

KNOWLEDGE, SKILLS AND ABILITIES:

• Selling to customer needs
• High energy levels

REQUISITE EDUCATION AND EXPERIENCE:

• Matric certificate
• 2 - 4 years of retail experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.