Retail POS & Clubcard Engagement Specialist

Clicks Group; Boksburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail FMCG company in Gauteng is seeking individuals to execute operational activities at the point of sale while delivering superior customer service. The ideal candidate has strong customer orientation and planning skills, along with a Grade 12 education. Responsibilities include handling payments, promoting the clubcard, and maintaining merchandise standards. This role offers a dynamic retail environment focused on customer satisfaction.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain high accuracy when scanning merchandise and collecting payments.
• Proactively promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service and act as a brand ambassador.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

A leading retail FMCG company in Gauteng is seeking individuals to execute operational activities at the point of sale while delivering superior customer service. The ideal candidate has strong customer orientation and planning skills, along with a Grade 12 education. Responsibilities include handling payments, promoting the clubcard, and maintaining merchandise standards. This role offers a dynamic retail environment focused on customer satisfaction.