Retail Operations & Customer Experience Lead

Aldo Group Inc.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned retail company in Johannesburg is seeking a motivated individual to support daily store operations and deliver exceptional customer service. The ideal candidate will assist customers in finding products, maintain store presentation standards, and supervise staff to foster a positive team environment. Previous retail experience in fashion or footwear is preferred. This position offers growth opportunities within a dynamic retail environment.

Qualifications

• Previous retail experience in fashion or footwear preferred.
• Strong sales and customer service skills.
• Ability to maintain store presentation standards.

Responsibilities

• Support daily store operations.
• Assist customers in finding products.
• Supervise staff to foster a positive team environment.

Skills

Customer service excellence

Sales skills

Team supervision

Job description

A renowned retail company in Johannesburg is looking for a motivated individual to support daily store operations and deliver exceptional customer service.

Responsibilities include maintaining store presentation standards, assisting customers in finding products, and supervising staff to foster a positive team environment.

Previous retail experience in fashion or footwear is preferred, along with strong sales and customer service skills.

This role offers an opportunity to grow within a dynamic retail environment.