Retail Manager | Wellington

Essential Health Pharmacy Group; Wellington; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A health pharmacy group in Wellington is seeking a Retail Manager to enhance shopper experience and manage store operations. The ideal candidate has at least 3 years of management experience, sound numerical skills, and is computer literate in MS Office. Responsibilities include managing daily operations, maintaining customer service excellence, and ensuring effective stock control. A valid driver’s license and reliable transport are essential for this role.

Qualifications

• Grade 12 with Math at least 50% and languages at minimum 50%.
• Minimum of 3 years in a management role with relevant experience.
• Willing and able to work retail hours.

Responsibilities

• Manage daily opening/closing of store with the Pharmacy manager.
• Ensure smooth customer flow at till points.
• Organize store operations and personnel responsibilities.
• Control store budgets aiming for minimum expenditure.
• Handle customer complaints to maintain store reputation.
• Oversee stock control and product displays.
• Manage staff complaints and training.

Skills

Communication

Customer service orientation

Teamwork

Integrity

Attention to detail

Numeracy

Literacy

Computer literacy

Education

Grade 12 | Matric

Tools

MS Office

Job description

Essential Health Pharmacy - Bergrivier is recruiting for a Retail Manager (Talent Pool). The main purpose of this role is to enhance shopper experience and to function as the liaison between management and customers. Retail Manager will be in managing the day-to-day optimal functioning of the store / operations and allocate responsibilities to personnel and motivate them to reach their maximum capacity.

Minimum Requirement - Essential:

• Grade 12 | Matric with Math 50% | Math Lit 60% | Languages 50%
• Minimum of 3 years management role with the relevant work experience.
• Sound numerical skills
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• 3 years’ work experience, with 2-year supervisory experience

Job Specification:

• Daily opening and / or closing of store with the Pharmacy manager / Pharmacist
• Ensure that queues flow smoothly through the isle at till points
• Organise all store operations and responsibilities to personnel
• Manage the shorts and overs at the points of sale, including floats
• Control the store budgets aiming for minimum expenditure and efficiencyDeal with complaints from customers to maintain the stores reputation
• Stock control oversee key focal points receiving, invoices, returns, expired stock, cycle counts, to follow
• Merchandising, oversee and ensure that product displays are professionally packed
• Manage staff complaints, training, and upliftment

Abilities and skills:

Communication | Customer service orientated, teamwork, integrity, Accuracy and attention to detail, numeracy, Literacy, Computer Literate, Well presented, Willing and able to work retail hours. Valid driver’s license and reliable transport

Please apply below, alternatively you can e-mail your CV to [e-mail] with the job title in the subject line.

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

If you have not been contacted within 2 (two) weeks please accept that your application has been unsuccessful.