Retail Manager | Claremont

Essential Health Pharmacy Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail pharmacy group in Cape Town is seeking a Retail Manager to enhance shopper experience and manage day-to-day store operations. The ideal candidate will have at least 3 years of management experience, excellent communication skills, and the ability to work retail hours. Responsibilities include staff management, customer service, and budget control. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Minimum of 3 years management role with relevant work experience.
• Valid driver's license and reliable transport.
• Willing and able to work retail hours.

Responsibilities

• Daily opening and/or closing of store with the Pharmacy manager / Pharmacist.
• Ensure that queues flow smoothly through the aisles at till points.
• Organise all store operations and responsibilities to personnel.
• Manage the shorts and overs at the points of sale, including floats.
• Control the store budgets aiming for minimum expenditure and efficiency.
• Deal with complaints from customers to maintain the store’s reputation.
• Stock control oversee key focal points receiving, invoices, returns, expired stock.
• Merchandising, oversee and ensure that product displays are professionally packed.
• Manage staff complaints, training, and upliftment.

Skills

Communication

Customer service oriented

Teamwork

Integrity

Accuracy and attention to detail

Numeracy

Literacy

Computer Literate

Well presented

Education

Grade 12 | Matric with Math 50% | Math Lit 60% | Languages 50%

Tools

MS Office

Job description

Essential Health Pharmacy - Claremont Recruitment: Retail Manager

The main purpose of this role is to enhance shopper experience and to function as the liaison between management and customers.

Retail Manager will be in managing the day-to-day optimal functioning of the store/operations and allocate responsibilities to personnel and motivate them to reach their maximum capacity.

Minimum Requirement - Essential

Grade 12 | Matric with Math 50% | Math Lit 60% | Languages 50%

Minimum of 3 years management role with relevant work experience.

Sound numerical skills.

Computer literate – MS Office.

Willing and able to work retail hours.

Advantageous

3 years' work experience, with 2-year supervisory experience.

Job Specification

Daily opening and/or closing of store with the Pharmacy manager / Pharmacist.

Ensure that queues flow smoothly through the aisles at till points.

Organise all store operations and responsibilities to personnel.

Manage the shorts and overs at the points of sale, including floats.

Control the store budgets aiming for minimum expenditure and efficiency.

Deal with complaints from customers to maintain the store’s reputation.

Stock control oversee key focal points receiving, invoices, returns, expired stock, cycle counts, to follow.

Merchandising, oversee and ensure that product displays are professionally packed.

Manage staff complaints, training, and upliftment.

Abilities and skills

Communication; Customer service orientated, teamwork, integrity, Accuracy and attention to detail, numeracy, Literacy, Computer Literate, Well presented, Willing and able to work retail hours.

Valid driver's license and reliable transport.

Please apply below, alternatively you can e‑mail your CV to

• with the job title in the subject line.

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

If you have not been contacted within 2 (two) weeks please accept that your application has been unsuccessful.