Retail Loss Prevention Officer

Placements24; Polokwane; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid training

Career growth

Structured work environment

Job summary

Placements24 in Polokwane is seeking a vigilant Retail Loss Prevention Officer to safeguard assets, prevent theft, and maintain a secure shopping environment. You will observe customer and staff behaviour, conduct investigations, and work with store management and local authorities when needed.

The role requires integrity, sharp observational skills, and the ability to enforce safety policies. Training is provided, and opportunities for career growth exist within the security and retail sectors.

Qualifications

• Previous experience in loss prevention, security, or law enforcement is highly desirable.
• Excellent observational skills and attention to detail.
• Strong understanding of investigation techniques and evidence handling.
• Good communication and interpersonal skills, with the ability to remain calm under pressure.
• Knowledge of relevant laws and company policies related to theft and apprehension.
• Physical ability to stand and patrol for extended periods, and perform necessary apprehension duties.

Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and other security breaches.
• Apprehend shoplifters and gather evidence according to company policy and legal guidelines.
• Conduct investigations into suspected internal and external theft incidents.
• Implement and enforce loss prevention procedures and safety protocols.
• Prepare detailed reports on incidents, observations, and investigations.
• Collaborate with store staff and management to raise awareness and implement preventative measures.

Skills

Loss prevention

Security

Investigation techniques

Communication

Attention to detail

Integrity

Job description

About the Role

Our client is seeking a vigilant and proactive Retail Loss Prevention Officer to safeguard their assets and maintain a secure shopping environment in Polokwane . In this role, you will be responsible for preventing theft, reducing shrinkage, and ensuring compliance with safety and security policies. You will observe customer and employee behavior, conduct investigations, and work closely with store management and local law enforcement when necessary. This position requires a strong sense of integrity, keen observational skills, and a commitment to maintaining a safe and secure retail space.

Key Responsibilities

• Monitor store activities to detect and prevent theft, fraud, and other security breaches.
• Apprehend shoplifters and gather evidence according to company policy and legal guidelines.
• Conduct investigations into suspected internal and external theft incidents.
• Implement and enforce loss prevention procedures and safety protocols.
• Prepare detailed reports on incidents, observations, and investigations.
• Collaborate with store staff and management to raise awareness and implement preventative measures.

Requirements

• Previous experience in loss prevention, security, or law enforcement is highly desirable.
• Excellent observational skills and attention to detail.
• Strong understanding of investigation techniques and evidence handling.
• Good communication and interpersonal skills, with the ability to remain calm under pressure.
• Knowledge of relevant laws and company policies related to theft and apprehension.
• Physical ability to stand and patrol for extended periods, and perform necessary apprehension duties.

Benefits

• Competitive salary commensurate with experience.
• Health insurance benefits.
• Paid training in loss prevention techniques.
• Opportunities for career growth within the security and retail sectors.
• A structured and secure work environment.