Retail Lead South Africa NIQ-GfK

NielsenIQ; Johannesburg; Hybrid; ZAR 600 000 - 850 000; Full time

Job summary

A leading consumer intelligence company in Johannesburg is seeking a Retail Leader to manage and expand retail partnerships. This role involves strengthening existing agreements, leading a team, and delivering exceptional service. The ideal candidate will have over 10 years of experience in the retail industry and possess strong analytical and problem-solving skills. The position offers a flexible working environment with several employee benefits.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• At least 10 years of prior working experience for an agency or on the client side.
• In-depth understanding of the current challenges faced by the Retail Industry.
• Excellent problem solving/analytical skills.

Responsibilities

• Strengthen and expand cooperation agreements with existing retail partners.
• Ensure all data partnerships align with the Partnership Program framework.
• Deliver exceptional service through your team and digital platforms.

Skills

Relationship Building

Active Listening

Influence & Persuasion

Inspirational Leadership

Negotiation

Composure & Resilience

Business Acumen

Education

Master’s or bachelor’s degree

Job description

Overview

As a Retail Leader, you will play a pivotal role in managing and expanding our retail partnerships. You will lead a team of associates, drive strategic cooperation agreements, and ensure the delivery of best-in-class service. Your focus will be on securing long-term collaborations, developing new revenue streams, and enhancing the overall client experience.

KEY RESPONSIBILITIES

• Strengthen and expand cooperation agreements with existing retail partners.
• Ensure all data partnerships align with the Partnership Program framework.
• Deliver exceptional service through your team and digital platforms.
• Identify and recruit strategic new retailers; enhance data inputs (e.g., promotional data).
• Drive sales growth, renewals, and accurate forecasting of revenue pipelines.
• Deepen penetration of the NIQ/GfK solution portfolio and foster third-party alliances.
• Develop strategic insights into retailer industries, markets, and clusters.
• Collaborate with Customer Success and other teams to define and execute Account Plans.
• Lead, coach, and inspire your team to achieve targets and grow professionally.
• Align company value propositions with evolving customer needs and market trends.
• Implement global and regional strategies effectively and drive organizational change.

CORE COMPETENCIES

• Relationship Building (foster long-term, trust-based relationships with clients)
• Active Listening (demonstrate genuine interest and understanding of client needs)
• Information Seeking (exhibit curiosity and pursue in-depth insights and opportunities)
• Influence & Persuasion (effectively advocate for ideas and drive client engagement)
• Inspirational Leadership (communicate vision clearly and motivate teams)
• Negotiation (achieve win-win outcomes through strategic bargaining)
• Composure & Resilience (maintain focus and optimism under pressure)
• Organizational Savvy (navigate formal and informal structures effectively)
• Business Acumen (make informed decisions aligned with strategic goals and market trends)

QUALIFICATIONS

• Master’s or bachelor’s degree.
• At least 10 years of prior working experience for an agency or on the client side.
• In-depth understanding of the current challenges faced by the Retail Industry.
• Excellent problem solving/analytical skills, able to see the big picture and to think out-of-the-box.
• A good balance between hunter (business development) and farmer (servicing) profile.
• Excellent people management and management skills.
• Information seeking mentality and high level of eagerness to learn.
• A winning spirit with a true passion for Retail(ing).
• Digital omnivore, embracing innovation wholeheartedly.
• Advanced presentation and storytelling skills.
• Very good interpersonal and communication skills both orally and verbally.

#LI-Hybrid

#LI-PF1

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the diversity page.