Retail IT Technician: First-Line Support & Growth

Armstrong Appointments; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is seeking a Junior IT Technician based in Durban to provide first-line technical support. The role involves installing and troubleshooting IT systems in a retail environment. Candidates should hold CompTIA A+ and/or N+ certifications, demonstrate strong problem-solving skills, and possess excellent communication abilities. This entry-level position offers ongoing training and opportunities for growth.

Benefits

Hands-on experience in retail IT environment

Ongoing training and professional development

Supportive technical team

Entry-level compensation with growth opportunities

Qualifications

• Hold a CompTIA A+ and/or N+ certification.
• Demonstrate a genuine interest in technology and IT systems.
• Possess strong problem-solving skills and the ability to work under pressure.
• Have excellent communication and interpersonal abilities.

Responsibilities

• Provide first-line technical support to retail store and head office staff.
• Install, configure, and troubleshoot desktop computers, printers, and peripherals.
• Support network infrastructure and POS systems.
• Log, prioritize, and respond to incoming support requests in a timely manner.
• Assist with hardware deployments and rollouts as needed.

Skills

Problem-solving skills

Interest in technology and IT systems

Communication abilities

Interpersonal abilities

Education

CompTIA A+ certification

CompTIA N+ certification

Job description

A recruitment firm is seeking a Junior IT Technician based in Durban to provide first-line technical support. The role involves installing and troubleshooting IT systems in a retail environment. Candidates should hold CompTIA A+ and/or N+ certifications, demonstrate strong problem-solving skills, and possess excellent communication abilities. This entry-level position offers ongoing training and opportunities for growth.