Retail Graduate

takealot.com; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading online retail company in Cape Town is seeking a Retail Graduate to join their team. This dynamic role involves supporting order processing, auditing product availability, and managing customer queries. The ideal candidate should possess a degree in a related field and demonstrate strong communication and presentation skills. As part of the Graduate Programme, you'll gain practical experience to shape your career in a fast-paced environment. The company values diversity and encourages applications from historically disadvantaged groups.

Qualifications

• Degree in Marketing, Retail Management, Bcom, Fashion or related field.
• Strong written communication will be essential.
• Ability to present ideas clearly and persuasively.

Responsibilities

• Support administrative functions linked to order processing.
• Audit availability and pricing of products on the site.
• Manage customer queries effectively.

Skills

Strong written communication

Strong presentation skills

Project management

Negotiation

Relationship building

Cultural sensitivity

Adaptability

Education

Degree in Marketing, Retail Management, Bcom, Fashion or related field

Job description

Overview

Takealot Group, South Africa’s leading online retail/delivery organisation, is looking for a highly talented Retail Graduate to join our Takealot.com Retail team. We are a young, dynamic, hyper‑growth company seeking smart, creative, hard‑working people with integrity.

Key Responsibilities

• Supporting the division in all administrative functions linked to order processing and buying plans.
• Auditing availability, selection and pricing of market best‑sellers and new releases on the site.
• Supporting merchandising checks: checking customer reviews, links and newsletters.
• Managing customer queries and escalating as necessary.

Qualifications & Experience

• Degree in Marketing, Retail Management, Bcom, Fashion or related field.
• Strong written communication – clear, persuasive writing for various audiences.
• Strong presentation skills – pitching ideas and presenting campaign results.
• Project management – coordinating campaigns, timelines and team members.
• Negotiation – working with vendors, influencers and media partners.
• Relationship building – networking and maintaining client/partner relationships.
• Cultural sensitivity – understanding diverse markets and inclusive marketing.
• Adaptability – keeping up with rapidly changing digital landscape.

Attributes required

• Collaborative
• Creative energy
• Hands‑on
• Strong communication skills
• Strong problem‑solving skills

Additional Information

As part of the Graduate Programme, you will build technical and soft‑skills to launch your career in a large‑scale, fast‑paced environment. You’ll work with leading professionals in South Africa and gain practical experience across a broad range of skills.

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.