Retail General Assistant: Customer Service & Merchandising

Cashbuild; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in KwaZulu-Natal, South Africa, is seeking a General Assistant to advise customers, assist with complaints, and ensure merchandising standards. The ideal candidate must have at least Grade 10 education or equivalent, be able to work shifts and under pressure, and possess strong communication skills. This role emphasizes customer service and compliance with safety regulations. Join a fast-paced environment where your contributions actively shape customer experiences.

Qualifications

• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit required.
• Must be willing to work shifts, weekends, and public holidays.

Responsibilities

• Advise and assist customers on products and queries.
• Assist with resolving customer complaints.
• Ensure area is free of obstacles and properly merchandised.

Skills

Communication skills

Customer service orientation

Ability to work under pressure

Education

Minimum Grade 10 or NQF 3

Grade 12

Job description

A leading retail company in KwaZulu-Natal, South Africa, is seeking a General Assistant to advise customers, assist with complaints, and ensure merchandising standards. The ideal candidate must have at least Grade 10 education or equivalent, be able to work shifts and under pressure, and possess strong communication skills. This role emphasizes customer service and compliance with safety regulations. Join a fast-paced environment where your contributions actively shape customer experiences.