Retail Floor Leader: Elevate Customer Experience & Growth

USA; George; On-site; ZAR 170,000 - 210,000; Full time

Benefits offered by this job

Competitive base salary

Career growth

Staff discounts

Wellness support

Family discounts

13th cheque

Job summary

Cotton On Group in George, South Africa, is seeking a Store Floor Supervisor to support the Store Manager and lead a team in delivering exceptional customer experiences that drive brand results. You will own your department, execute Brand direction across VM, inventory and presentation, and coach colleagues to work together with Store Management.

Join a diverse global retailer that values belonging and growth, with opportunities to contribute to local and global initiatives while developing your

Responsibilities

• Floor Supervisor supports the Store Manager and enables their team to create great experiences for our customer and drive business outcomes for their Brand Department.
• Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Manager and team to grow your department performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required
• It’s more than a job. It’s about making a positive difference in everything we do.

Job description

Cotton On Group in George, South Africa, is seeking a Store Floor Supervisor to support the Store Manager and lead a team in delivering exceptional customer experiences that drive brand results. You will own your department, execute Brand direction across VM, inventory and presentation, and coach colleagues to work together with Store Management.

Join a diverse global retailer that values belonging and growth, with opportunities to contribute to local and global initiatives while developing your