Retail Floor Associate — Customer Service & Merchandising

ACDC Dynamics SA; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Pretoria is seeking a Floor Assistant to support customer service and sales operations. The ideal candidate will engage with customers, handle inquiries, and assist in inventory management. With 2-4 years of retail experience and strong communication skills, you will help maintain store standards and enhance customer satisfaction. This role offers a dynamic retail environment with an emphasis on teamwork and customer focus.

Qualifications

• 2 – 4 years’ experience in retail or customer service.
• Computer literate.

Responsibilities

• Greet and assist customers in a friendly manner.
• Provide product information to help purchasing decisions.
• Support sales team in achieving store targets.
• Assist with inventory management and stock checks.

Skills

Excellent communication skills

Proactive attitude

Attention to detail

Exceptional Customer Service

Education

Matric / Grade 12 (NSC)

Tertiary Qualification

Job description

A retail company in Pretoria is seeking a Floor Assistant to support customer service and sales operations. The ideal candidate will engage with customers, handle inquiries, and assist in inventory management. With 2-4 years of retail experience and strong communication skills, you will help maintain store standards and enhance customer satisfaction. This role offers a dynamic retail environment with an emphasis on teamwork and customer focus.