Retail Customer Service & Merchandising Associate

Cashbuild; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking a General Assistant at Sky City Mall to enhance customer service experiences. The role involves merchandising of stock, customer assistance, and ensuring housekeeping standards. Ideal candidates will have at least a Grade 10 qualification or equivalent and one year of related experience. Strong communication skills in English and the local language are essential, along with the ability to work shifts, including weekends and public holidays. This position requires adherence to safety protocols and customer satisfaction.

Qualifications

• Experience in customer service roles.
• Ability to handle multiple tasks under pressure.
• Willingness to work shifts and public holidays.

Responsibilities

• Provide comprehensive customer service in store.
• Assist and resolve customer complaints.
• Ensure safety compliance within area of responsibility.

Skills

Customer Service

Communication in English

Basic Calculations

Education

Minimum Grade 10 or NQF 3

Grade 12 without related work experience

Job description

A leading retail company is seeking a General Assistant at Sky City Mall to enhance customer service experiences. The role involves merchandising of stock, customer assistance, and ensuring housekeeping standards. Ideal candidates will have at least a Grade 10 qualification or equivalent and one year of related experience. Strong communication skills in English and the local language are essential, along with the ability to work shifts, including weekends and public holidays. This position requires adherence to safety protocols and customer satisfaction.