Retail Centre Supervisor

Linde; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading gases and welding company is seeking a Retail Centre Supervisor in Durban. This role involves managing the people, administrative, and technical processes to ensure superior customer service and meet sales targets. The ideal candidate will possess a NQF4 qualification and retail experience, alongside knowledge of sales promotions and effective management practices. Join us for opportunities that go beyond your job description and allow you to better the communities we serve.

Qualifications

• Possession of matric or NQF4 qualification.
• At least three years of sales or retail experience.
• Knowledge of Afrox products and procedures.

Responsibilities

• Manage people, administrative and technical processes in a retail setting.
• Ensure delivery of superior customer service and sales targets.
• Implement sales promotions and manage performance of sales staff.

Skills

Sales experience

Retail management

Customer service excellence

Knowledge of merchandising

People management

Business management

Education

Matric or NQF4 qualification

Sales, Marketing or Business Management Diploma

Tools

SAP

Point of Sale systems

Job description

What you will enjoy doing

• As the Retail Centre Supervisor, you will effectively manage the people, administrative and technical processes
• of a sales / retailcentreto ensure delivery of superior customer serviceand the achievement of sales and profit margintargets
• You will manage performance of salescentreStaff to deliver on customerservice excellence and salestargets
• You implement sales promotions plans to ensure staff are thoroughly briefed on all aspects of the salespromotion tomaximisethe benefits from the promotion and carry out all post sales promotion activities tostandard
• Professionally, you manage the overheads effectively, costs to ensure profitability and ensure adherence to procedures for allocation andauthorizationof expenses, customer orders are processed on SAP and adhere to creditmanagement and relatedpolicies
• Display point of sale stock / materialin accordance withmerchandising plan and ensure that best practice display techniques are applied in thecentre
• Additionally, you maintainsalescentreassets effectively and the requiredlegal andsafetystandards

What makes you great

• You are in possession of matric or NQF4 qualification, with Sales, Marketing or Business Management Diploma
• A valid code 08 driver's license will be beneficial
• You have at leastthree-year sales or retail experience, and youpossessa broad knowledge of Afrox products,proceduresand systems
• You have knowledge of retail selling, merchandising, peoplemanagementand business management

Why you will love working with us

Afrox is a market leader in gases and welding products and part of Linde. Integrity, compliance and ethics are driving forces behind our dealings with customers. Afrox employees take pride in what they do and turn every challenge into an opportunity.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.