Retail Cashier & Customer Service Specialist

Clicks Group; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail and FMCG chain in Bloemfontein is seeking a Shop Assistant/Cashier to provide excellent customer service and manage point of sale operations. Responsibilities include executing operational activities efficiently, handling cash, and promoting the Clicks clubcard. Ideal candidates must have a Grade 12 qualification and a passion for customer engagement. This role offers a permanent contract in a dynamic retail environment.

Qualifications

• Essential: Grade 12 qualification.
• Desirable experience in a customer-facing role within a retail or FMCG environment.
• Desirable: Maths and English at Grade 12 level.

Responsibilities

• Deliver service excellence through efficient customer service.
• Execute all operational activities at the point of sale.
• Promote Clicks' clubcard and enroll new members.
• Maintain updated product knowledge for customer inquiries.

Skills

Basic math’s calculations

Retail/FMCG background

Customer service excellence

Strong customer orientation

Good communication skills

Education

Grade 12

Relevant Retail/Business Management qualification

Job description

A leading retail and FMCG chain in Bloemfontein is seeking a Shop Assistant/Cashier to provide excellent customer service and manage point of sale operations. Responsibilities include executing operational activities efficiently, handling cash, and promoting the Clicks clubcard. Ideal candidates must have a Grade 12 qualification and a passion for customer engagement. This role offers a permanent contract in a dynamic retail environment.