Retail Business Manager

Armstrong Appointments; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management firm in Gauteng is seeking a Grocery Store Manager to oversee daily operations and ensure exceptional customer service. Responsibilities include managing staff, maintaining store cleanliness, and controlling inventory. Candidates must have at least 5 years’ retail management experience, particularly in grocery. The position offers a salary of R28,000 per month.

Qualifications

• At least 5 years of experience in a management role within the retail sector.
• Retail grocery experience essential.

Responsibilities

• Oversee daily operations of the grocery store.
• Monitor fuel levels and arrange timely deliveries.
• Ensure cleanliness, safety, and organization of the store.
• Manage cash flow and reconcile daily sales.
• Recruit, train, and supervise staff.

Skills

Management

Customer Service

Inventory Management

Cash Flow Management

Education

Grade 12

Job description

Main job function

• Overseeing daily operations of the grocery store.
• Monitoring fuel levels, arranging timely deliveries, and ensuring accurate meter readings.
• Ensuring proper stock levels in the grocery store (ordering, receiving, and managing inventory).
• Maintaining cleanliness, safety, and organization across the station and store.
• Implementing and monitoring company policies and procedures.
• Managing cash flow, banking, and reconciliation of daily sales.
• Monitoring fuel and grocery sales performance and reporting to head office/owner.
• Controlling expenses, reducing shrinkage, and preventing theft or loss.
• Recruiting, training, scheduling, and supervising staff.
• Ensuring staff provide good customer service and adhere to safety protocols.
• Motivating and maintaining a productive workforce.
• Ensuring a high standard of customer service at pumps and in the store.
• Handling customer complaints or escalations professionally.
• Running promotions and loyalty programs where applicable

Qualifications

• Grade 12

Criteria

• At least 5 years of experience in a management role within the retail sector
• Retail grocery experience essential

Salary

R28’000 pm

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.