Retail Branch Store Manager (East Rand Gauteng)

Recruit-Well Pty; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company is seeking a Branch Manager for its East Rand location, responsible for overall store operations, managing staff, achieving sales targets, and maintaining inventory. Candidates should have a Matric certificate, 5-7 years of retail management experience, and strong leadership skills. Salary ranges from R28K to R30K, with no additional benefits.

Qualifications

• Matric certificate required.
• Good level of skill on retail ERP programs.
• 5-7 years retail management experience needed.

Responsibilities

• Plan and direct the day-to-day activities of the branch.
• Ensure excellent customer satisfaction.
• Supervise and assist staff in customer service and store maintenance.
• Manage inventory and stock levels effectively.

Skills

Strong management and coaching skills

Strong organizational & planning skills

Good sales and customer service orientation

Good communication skills

Education

Matric certificate

Intermediate knowledge of Microsoft office programs specifically Outlook and Excel

5-7 years retail management experience

Minimum of 5 years experience working as a retail branch/store

Tools

Retail ERP programs

Job description

Duties & Responsibilities

BRANCH MANAGER (RETAIL)

East Rand (Gauteng)

R25K R30K basic salary. There are no benefits

The Branch Manager is ultimately responsible and accountable for the successful operation of the store managing the employees of the branch the achievement of sales targets and budgets and for execution of company initiatives within the branch.

Branch Retail Hours

The branch is open Monday to Sunday

Monday Friday: 08h30 17h30pm

Sat: 08h30 14h30

Sun: 09h30 13h00

Management is expected to be at the store 45 minutes to 60 minutes before the branch opens.

Role and Responsibilities

• Plan and direct the day-to-day activities of the branch.
• Ensure excellent customer satisfaction always!
• Seek ways to better promote the store the product offerings and service within the store.
• Develop and maintain the store attractiveness presentability & cleanliness.
• Ensure the branch is always adequately staffed by :
• Initiating hiring in a timely manner when staff leave or when seasonality demands it
• Developing an appropriate scheduling plan for staff
• Supervise and assist staff (there are 6staff currently) in the areas of customer service product knowledge store maintenance execution of promotions company initiatives branch administration and ensure that all staff are adequately trained to carry out their respective roles.
• Achieve sales and other targets managing all controllable costs with an overall view of maintaining profitability of the branch.
• Ensure product display in store is in line with merchandising guidelines.
• Ensure a strong system of inventory management is implemented and maintained with specific focus on :
• Adequate inventory levels of appropriate products in conjunction with procurement
• Minimizing out of stocks in the branch
• Implementing stock counts in line with group direction
• Ensuring ordering is done accurately and in a timely manner
• Maintaining contact with suppliers to ensure maximum efficiency in purchasing process
• Minimizing shrinkages and write-offs
• Product range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.
• Ensure branch administration is operating effectively and in line with company SOPs.
• Always ensure the safeguarding of the company assets within the branch.
• Ensure the store always remains clean and presentable.
• Personnel management including selective HR duties.

Qualifications and Education Requirements

• Matric certificate
• Intermediate knowledge of Microsoft office programs specifically Outlook and Excel
• Good level of skill on retail ERP programs
• 5-7 years retail management experience
• MUST have a MINIMUM of 5 years experience working as a RETAIL BRANCH / STORE
• Matric essential.

Preferred Skills

• Strong management and coaching skills
• Strong organizational & planning skills
• Strong inter-personal skills
• Good sales and customer service orientation
• Good communication skills
• Proactive by nature
• Must have a high level of integrity and honesty

Package & Remuneration

Salary: R28K - R30K basic salary. There are no benefits.

Required Experience

Manager

Employment Type

Full-Time