Retail Associate - POS & Customer Experience

Clicks Group; De Aar; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and beauty retailer in De Aar is looking for candidates to deliver excellent customer service through point of sale operations and merchandising. Responsibilities include maintaining accuracy in transactions, promoting the clubcard, and ensuring strong customer engagement. Candidates should have Grade 12 education and preferably experience in a retail or FMCG environment. The role offers a permanent contract and is ideal for individuals who thrive in fast-paced, customer-oriented settings.

Qualifications

• Experience in a customer-facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale in a timely manner.
• Maintain accuracy when scanning merchandise and collecting payment.
• Ensure safe handling of cash.
• Promote the Clicks' clubcard and enroll members.
• Make customers aware of promotions.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping duties.
• Support the Group’s vision and company values.
• Stay updated on products and promotions.

Skills

Planning and organising skills

Problem‑solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% and English 50% at Grade 12 level

Job description

A leading health and beauty retailer in De Aar is looking for candidates to deliver excellent customer service through point of sale operations and merchandising. Responsibilities include maintaining accuracy in transactions, promoting the clubcard, and ensuring strong customer engagement. Candidates should have Grade 12 education and preferably experience in a retail or FMCG environment. The role offers a permanent contract and is ideal for individuals who thrive in fast-paced, customer-oriented settings.