Retail Associate - POS & Customer Experience

Clicks Group; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Bloemfontein seeks an individual to excel in customer service and operational activities at the point of sale. The ideal candidate will execute operational tasks with accuracy, promote clubcard memberships, and deliver a friendly service. Essential qualifications include Grade 12 with a focus on Maths and English. Experience in retail or FMCG operations is desirable. This is a permanent position with a focus on customer satisfaction and adherence to store standards.

Qualifications

• Desirable experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain high accuracy when handling cash and payments.
• Promote Clicks' clubcard and enroll new members.
• Deliver exceptional customer service as a brand ambassador.
• Maintain merchandising according to store standards.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths at Grade 12 level 50%

English at Grade 12 level 50%

Job description

A leading retail company in Bloemfontein seeks an individual to excel in customer service and operational activities at the point of sale. The ideal candidate will execute operational tasks with accuracy, promote clubcard memberships, and deliver a friendly service. Essential qualifications include Grade 12 with a focus on Maths and English. Experience in retail or FMCG operations is desirable. This is a permanent position with a focus on customer satisfaction and adherence to store standards.