Retail Assistant

Phoenix Recruitment; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury clothing boutique near Stellenbosch is seeking an experienced Retail Assistant. You will provide high-class customer service, assist shoppers, and ensure stock control. Ideal candidates have Grade 12 and previous retail experience, a customer service focus, and excellent communication skills. Join a vibrant team and enjoy working in a beautiful environment.

Qualifications

• 1 - 2 years previous retail assistant experience preferred.
• Basic administration skills necessary.
• Proficiency in English required.

Responsibilities

• Maintain control of stocks in area of responsibility.
• Assist shoppers to find goods and products.
• Process cash and card payments.

Skills

Customer service focus

Excellent interpersonal skills

Attention to detail

Adaptability

Ability to work under pressure

Education

Grade 12

Job description

Overview

Clothing Boutique at a luxury Wine Estate close to Stellenbosch is looking for an experienced Retail Assistant.

The suitable candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

Responsibilities

• Maintain control of stocks in area of responsibility.
• Greeting customers who enter the shop.
• Assisting shoppers to find the goods and products they are looking for.
• Styling the clients according to their body type.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Reporting discrepancies and problems to the manager.
• Balancing cash register with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and neat.
• Responsible for dealing with customer’s complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock.

Requirements

• Grade 12.
• Preferably 1 - 2 years’ previous retail assistant experience.
• Basic administration skills.
• Proficiency in English.
• Customer service focus.
• Excellent interpersonal and communication skills.
• Ability to pay attention to detail.
• Comfortable in dealing with very distinguished clientele.
• Enthusiastic personality.
• Reliable and adaptable.
• Ability to work under pressure.