Retail Assistant

Norman Goodfellows, Fourways / Illovo; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premium beverage retailer in Johannesburg is seeking a customer service associate to provide exceptional service and support to customers. Responsibilities include assisting with product selection, processing payments, and maintaining the store's organization. Ideal candidates should possess strong customer service skills, be motivated, and have knowledge of SYSPRO and POS systems, offering competitive compensation and growth opportunities.

Responsibilities

• Provide outstanding customer service for a WOW experience.
• Attend to individual shopping needs and prioritize customer first.
• Receive and unpack new shipments from suppliers.
• Arrange and label goods in display shelves.
• Assist customers in locating desired products.
• Process customer payments at checkout.
• Participate in stock takes and counts.
• Clean and rearrange the store after hours.
• Perform periodic price audits to resolve discrepancies.
• Collaborate with team members to maintain cleanliness.

Skills

Customer service skills

Motivated and target driven

Selling skills

Communication skills

Team Player

SYSPRO Knowledge

POS knowledge

Job description

Johannesburg, South Africa | Posted on 02 / 10 | Norman Goodfellows is South Africa's premier destination for premium wines, spirits, and beverages.

With decades of experience, we have established ourselves as industry leaders, delivering exceptional products and service to our valued customers.

Join our dynamic team and be part of a company that is dedicated to excellence in every aspect of our business, including our commitment to our employees' growth and success.

Responsibilities

• Providing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first.
• Receiving, unpacking, and arranging new shipments from suppliers and vendors.
• Arranging and labelling goods in the display shelves.
• Assisting customers in finding the products they're looking for.
• Processing customer payments at the checkout point / till.
• Participating in stock takes and stock counts.
• Cleaning and rearranging the store after hours.
• Performing periodic price audits to resolve price discrepancies.
• Collaborating with other team members to keep the sales floor area clean and organized at all times.

Qualifications

• Fantastic customer service skills.
• Highly motivated and target driven.
• Excellent selling and communication skills.
• Team Player.
• SYSPRO Knowledge.
• POS knowledge.

Dynamic Industry : Immerse yourself in the fast‑paced world of liquor sales, where your expertise will directly impact our success.

Growth Opportunities : As a key member of our sales team, you'll have the chance to expand your skills and advance your career.

Supportive Environment : Work with a team that values collaboration, innovation, and continuous improvement.

Competitive Compensation : Enjoy a competitive salary that reflects your experience.

Applying for this position will permit Norman Goodfellows Pty Ltd to store all relevant information obtained from your CV in our database.

This information will only be used when considering future vacancies similar to the one applied for.

Norman Goodfellows is an equal opportunity employer, and we encourage all individuals from different backgrounds to apply, should you meet the job requirements.