Retail Assistant

NGF; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier destination for wines and spirits in Johannesburg is seeking a dedicated sales team member. The role requires excellent customer service skills, a positive attitude, and retail experience. Responsibilities include assisting customers, managing stock, and ensuring a great shopping experience. The ideal candidate should have a matric qualification and a commitment to teamwork. Competitive compensation and growth opportunities are offered.

Benefits

Dynamic Industry

Growth Opportunities

Supportive Environment

Competitive Compensation

Qualifications

• Sales driven with a passion for customer service.
• Must have 6 months retail experience.
• Strong communication and merchandising skills.

Responsibilities

• Provide exceptional customer service to enhance customer experience.
• Assist customers in finding products and processing payments.
• Handle stock management and ensure store organization.

Skills

Sales driven

Customer service skills

Highly motivated

Excellent communication skills

Team Player

Positive attitude

Education

Matric or equivalent qualification

Tools

SYSPRO

POS system knowledge

Job description

Norman Goodfellows is South Africa's premier destination for premium wines, spirits, and beverages. With decades of experience, we have established ourselves as industry leaders, delivering exceptional products and service to our valued customers. Join our dynamic team and be part of a company that is dedicated to excellence in every aspect of our business, including our commitment to our employees' growth and success.

Responsibilities

• Providing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Receiving, unpacking, and arranging new shipments from suppliers and vendors.
• Arranging and labelling goods in the display shelves.
• Assisting customers in finding the products they’re looking for.
• Processing customer payments at the checkout point / till.
• Participating in stock takes and stock counts.
• Cleaning and rearranging the store after hours.
• Performing periodic price audits to resolve price discrepancies.
• Collaborating with other team members to keep the sales floor area clean and organized at all times.

Requirements

Skills and requirements

• Sales driven.
• Fantastic customer service skills.
• Tenacious.
• Highly motivated and target driven.
• Excellent selling and communication skills.
• Merchandising.
• Matric or equivalent qualification.
• Six months retail experience, essential.
• Team Player.
• Good communication skills.
• Positive attitude.
• SYSPRO Knowledge.
• POS knowledge.

Benefits

Dynamic Industry: Immerse yourself in the fast-paced world of liquor sales, where your expertise will directly impact our success.

Growth Opportunities: As a key member of our sales team, you’ll have the chance to expand your skills and advance your career.

Supportive Environment: Work with a team that values collaboration, innovation, and continuous improvement.

Competitive Compensation: Enjoy a competitive salary that reflects your experience.

Applying for this position will permit Norman Goodfellows Pty Ltd to store all relevant information obtained from your CV in our database. This information will only be used when considering future vacancies similar to the one applied for.

Norman Goodfellows is an equal opportunity employer, and we encourage all individuals from different backgrounds to apply, should you meet the job requirements.