Retail Admin & Operations Lead

iStore South Africa; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading Apple reseller in Pretoria is seeking an iStore Admin Manager to lead teams and ensure efficient back-of-house operations. The candidate must have a completed Matric and over 5 years of experience in retail operations. Responsibilities include providing feedback, adhering to policies, and enhancing systems for optimal performance. This role requires a proven record of excellent customer experience and the ability to work in a fast-paced environment.

Qualifications

• 5+ years leading teams in a complex and high turnover environment.
• Proven ability to work in a fast-paced environment.
• Desire to learn quickly, being agile and nimble whilst thinking strategically.

Responsibilities

• Lead teams and provide supportive feedback.
• Ensure operations run effectively and adhere to iStore policies.
• Enhance operations and review systems and processes.

Skills

Leadership

Retail operations knowledge

Customer experience

Matrix management

Fast-paced adaptability

Education

Completed Matric

Tertiary Qualification

Job description

A leading Apple reseller in Pretoria is seeking an iStore Admin Manager to lead teams and ensure efficient back-of-house operations. The candidate must have a completed Matric and over 5 years of experience in retail operations. Responsibilities include providing feedback, adhering to policies, and enhancing systems for optimal performance. This role requires a proven record of excellent customer experience and the ability to work in a fast-paced environment.