Restaurant Supervisor

Hospitality Hire; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality company in Cape Town seeks an energetic Restaurant Supervisor to lead the Food & Beverage operations at a vibrant Pool Area. The ideal candidate will have at least 2-3 years of supervisory experience in upscale environments, strong leadership qualities, and the ability to deliver exceptional guest experiences. This hands-on role requires a proactive approach to team management and guest interactions, making it perfect for someone passionate about the hospitality industry.

Qualifications

• Minimum 2–3 years’ experience in a supervisory role in a 4- or 5-star environment.
• Proven understanding of budgeting, cost control, and operational reporting.
• Ability to perform under pressure and maintain service excellence.

Responsibilities

• Supervise all Food & Beverage operations ensuring guest-focused service.
• Engage with guests and anticipate their needs.
• Assist with staffing, training, and maintaining team culture.
• Monitor stock levels and assist with supplier coordination.

Skills

Leadership

Communication

Organisational skills

Customer service

Proficiency in Micros Simphony

Budgeting

Education

Hospitality Management qualification

Tools

Micros Simphony

Opera

Dineplan

Job description

SUMMARY

Restaurant Supervisor – Atlantic Seaboard, Cape Town

Lead Food & Beverage operations at a newly renovated Pool Area — the heartbeat of one of Cape Town’s most loved hospitality destinations.

We are seeking an energetic and experienced Restaurant Supervisor to oversee the operations of this vibrant Pool Area, where exceptional service, unforgettable moments, and great food meet Cape Town’s ocean breeze.

This hands-on supervisory role calls for a hospitality professional who thrives in a dynamic environment, leads by example, and consistently delivers memorable guest experiences. You’ll support daily operations, uphold service excellence, and ensure that every guest interaction reflects warmth, style, and sophistication.

POSITION INFO : Key Responsibilities

• Supervise all Food & Beverage operations across the Pool Area, ensuring smooth, efficient, and guest-focused service.
• Deliver authentic hospitality by being visible on the floor, engaging with guests, and anticipating their needs with professionalism and warmth.
• Assist with staffing, training and scheduling to maintain a motivated and service-driven team culture.
• Support revenue and profitability through effective planning, upselling, and efficient cost management.
• Monitor stock levels, assist with supplier coordination and oversee ordering processes to maintain consistent quality and efficiency.
• Collaborate with the Executive Chef and Food & Beverage leadership to enhance menus, service delivery and presentation standards.
• Ensure compliance with health, safety and hygiene regulations across all outlets.
• Maintain the Pool Area as a lively, world-class social and dining hub that reflects the property’s commitment to excellence and luxury.

Qualifications and Experience

• Hospitality Management qualification advantageous.
• Minimum 2–3 years’ experience in a supervisory or outlet leadership role within a 4- or 5-star hotel or upscale restaurant.
• Strong leadership, communication and organisational skills.
• Proficiency in Micros Simphony, Opera and Dineplan.
• Proven understanding of budgeting, cost control and operational reporting.
• Ability to perform under pressure and deliver consistent excellence during peak service times.
• South African ID or valid work permit.