Restaurant Shift Supervisor: Lead Service & Ops

Alliance Foods SA (Pty) Ltd.; Qonce; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable food service company in the Eastern Cape is seeking a Benched Shift Supervisor to oversee operations and ensure adherence to company standards. The role includes directing team members to achieve customer satisfaction, managing shifts, and reporting employee and customer service issues to management. Strong leadership skills and experience in a supervisory capacity are essential for this position.

Qualifications

• Experience in a supervisory role in an operations environment is preferred.
• Strong communication and leadership skills.
• Ability to manage a team effectively and motivate employees.

Responsibilities

• Supervise team members and ensure compliance with company standards.
• Manage shifts and allocate responsibilities to employees.
• Report issues related to employee relations and customer service.

Job description

A reputable food service company in the Eastern Cape is seeking a Benched Shift Supervisor to oversee operations and ensure adherence to company standards. The role includes directing team members to achieve customer satisfaction, managing shifts, and reporting employee and customer service issues to management. Strong leadership skills and experience in a supervisory capacity are essential for this position.