Restaurant Ops Manager - Service & Profitability

Pedros; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local restaurant in Durban is seeking an experienced manager to oversee overall operations and food quality. Responsibilities include managing stock levels, ensuring customer satisfaction, and maintaining service standards. Candidates should have at least 1 year of restaurant experience, strong management skills, and preferably knowledge of GAAP and Micros. This role offers a dynamic work environment and opportunities for growth.

Qualifications

• At least 1 year of experience in restaurant and fast-food service.
• Strong management and organizational skills.
• Experience with GAAP / Micros is preferred.

Responsibilities

• Oversee overall restaurant operations to ensure quality service.
• Maintain food quality and presentation standards.
• Manage stock levels and inventory control.
• Ensure high levels of customer satisfaction and timely issue resolution.

Skills

Management and organizational skills

Customer service orientation

Inventory control

Tools

GAAP

Micros

Job description

Overview

A local restaurant in Durban seeks a manager to oversee overall operations, maintain food quality, manage stock, and ensure customer satisfaction.

Responsibilities

• Oversee overall restaurant operations to ensure quality service.
• Maintain food quality and presentation standards.
• Manage stock levels and inventory control.
• Ensure high levels of customer satisfaction and timely issue resolution.

Qualifications

• At least 1 year of experience in restaurant and fast-food service.
• Strong management and organizational skills.
• Experience with GAAP / Micros is preferred.

Additional Information

This role offers a dynamic work environment and opportunities for growth.