Restaurant Operations Manager - Growth & Service Leader

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fast-food restaurant chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee operations, ensure quality standards, manage staff, and maximize profitability. The ideal candidate will have at least 3 years of experience in restaurant services, excellent management and organizational skills, and a strong focus on customer service. Join a team that prioritizes both efficiency and customer satisfaction.

Qualifications

• Minimum 3 years related experience required in restaurant or fast-food services.
• Experience with GAAP is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and Pedros Standard Operating Procedures are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff, including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

GAAP experience

Management skills

Organizational skills

Customer service

Verbal communication skills

Problem-solving skills

Job description

A fast-food restaurant chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee operations, ensure quality standards, manage staff, and maximize profitability. The ideal candidate will have at least 3 years of experience in restaurant services, excellent management and organizational skills, and a strong focus on customer service. Join a team that prioritizes both efficiency and customer satisfaction.