Restaurant Operations Manager

Recruitment Solutions; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing hospitality company in Cape Town seeks an Operations Manager to oversee all catering operations. Responsibilities include managing a team, budgeting, and client interactions while ensuring quality standards. The ideal candidate has relevant management experience and excellent communication skills. A hands-on approach is essential in this dynamic role, offering promising growth within the organization.

Qualifications

• Excellent communication skills, both written and verbal.
• Relevant management experience in the hospitality industry.
• Hands-on approach with a dynamic team.
• Ability to assist with developing new processes and controls.

Responsibilities

• Oversee all aspects of catering for events.
• Meet clients to tailor menus and arrange tastings.
• Recruit, train, and manage catering staff.
• Develop and manage budgets, control costs.
• Plan and execute all event logistics.
• Ensure compliance with food hygiene and health standards.
• Manage relationships with suppliers and vendors.
• Handle administrative duties like bookkeeping.

Skills

Leadership

Communication

Organizational skills

Team player

Knowledge of food safety

Financial literacy

Customer-focused mindset

Education

Matric

Job description

Overview

The position is based in Cape Town CBD, and we are recruiting for a dynamic, energetic Operations manager with experience in the Hospitality trade. The company is growing and you will be the hands-on assistant to the owner. A fast-paced establishment that currently has a team of 18 staff that you will manage and inspire. Working hours are Monday to Friday, 07h00 - 17h00 - no evenings. If you are a team player with a solution-driven mindset, you might just be the right person for this role.

Great opportunity with growth potential.

Responsibilities

• Oversee all aspects of catering for events, including menu planning and ideas, budget management and staff supervision.
• Meet clients to understand their needs, tailor menus to specific requirements and budgets, and arrange tastings.
• Recruit, train and manage catering staff, create work schedules and rotas, and ensure the team meets quality standards.
• Develop and manage budgets, control costs, handle stock and track expenses.
• Plan and execute all event logistics, including food preparation, transportation of equipment and supplies, and setup / teardown at event venues.
• Ensure all operations comply with food hygiene and health and safety regulations, and monitor the quality of food and service.
• Meet with and manage relationships with suppliers and vendors, and negotiate contracts.
• Handle administrative duties such as bookkeeping, client communication and managing inventory.

Qualifications

• Matric with excellent communication skills - both written and verbal.
• Relevant experience within Management in the hospitality space.
• Enjoy being hands-on, working with a dynamic team.
• Ability to assist with developing new processes and controls.
• Ability to work in Cape Town city centre.

Skills

• Strong leadership, communication and organizational skills.
• Team player.
• Knowledge of food safety regulations and health standards.
• Financial literacy and business acumen.
• Customer-focused mindset.
• Ability to ensure high-quality service and customer satisfaction.

If this sounds like you, then we would like to hear from you. Forward your CV by applying directly to this ad. Please note that suitable candidates will be emailed an application form and also contacted telephonically to discuss. Thank you.