Restaurant Operations Leader: Profit, People & Service

Pedros; Rustenburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A restaurant chain in Rustenburg is seeking an experienced restaurant manager to oversee operations, manage staff, and ensure high standards of food quality and customer service. The ideal candidate will have a minimum of 3 years of restaurant and fast-food service experience, strong management skills, and the ability to deal with customer complaints effectively. This role is crucial for maximizing profitability and enhancing team performance in a fast-paced environment.

Qualifications

• Minimum 3 years of restaurant and fast-food service experience required.
• GAAP experience and knowledge is advantageous.
• Strong management and organizational skills are necessary.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Ensure quality standards of food and procedures are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Motivate staff to maximize profitability.
• Develop and conduct training programs for staff.

Skills

Restaurant and Fast-Food Service experience

Management skills

Customer service and good verbal communication skills

Problem-solving skills

Organizational skills

Job description

A restaurant chain in Rustenburg is seeking an experienced restaurant manager to oversee operations, manage staff, and ensure high standards of food quality and customer service. The ideal candidate will have a minimum of 3 years of restaurant and fast-food service experience, strong management skills, and the ability to deal with customer complaints effectively. This role is crucial for maximizing profitability and enhancing team performance in a fast-paced environment.