Restaurant Operations Lead

Pedros Chicken; Johannesburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A fast-food restaurant in Johannesburg is looking for a Restaurant Manager to oversee operations and ensure high-quality service. Responsibilities include managing stock control, addressing customer complaints, and driving profitability. The ideal candidate has at least one year of experience in a fast-food or restaurant environment and possesses strong management and organizational skills. Knowledge of GAAP and Micros is advantageous. This role is crucial for maintaining PEDROS operational standards.

Qualifications

• Restaurant and Fast-Food Service experience is essential.
• Minimum 1-year related experience required.
• Knowledge of GAAP/Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control and purchasing.
• Maintain customer service levels and handle complaints.
• Motivate staff to meet sales and profitability targets.
• Manage staff discipline and work rosters.

Skills

Customer Service

Management Skills

Problem-solving

Organizational Skills

Tools

GAAP

Micros

Job description

A fast-food restaurant in Johannesburg is looking for a Restaurant Manager to oversee operations and ensure high-quality service. Responsibilities include managing stock control, addressing customer complaints, and driving profitability. The ideal candidate has at least one year of experience in a fast-food or restaurant environment and possesses strong management and organizational skills. Knowledge of GAAP and Micros is advantageous. This role is crucial for maintaining PEDROS operational standards.