Restaurant Manager - Clearwater (Permanent Position)

Nando'S; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant chain in Gauteng seeks a Restaurant Manager for its Clearwater location. You will oversee restaurant operations, manage staff, and ensure excellent customer service. The ideal candidate has 3-5 years of restaurant management experience, strong communication skills, and proficiency in Microsoft Office. This permanent position offers the chance to lead and develop a dynamic team in a vibrant environment.

Qualifications

• 3-5 years restaurant management experience.
• Driver's license required.
• Ability to manage a group of people.

Responsibilities

• Conducts one-on-ones with employees and provides coaching.
• Manages restaurant activity to ensure excellent customer service.
• Maintains sound financial control of the restaurant.

Skills

Restaurant management experience

Excellent communication skills

Financial and business acumen

Coaching and mentoring skills

Attention to detail

Education

Matric

Tools

Microsoft Office

Job description

Job title : Restaurant Manager - Clearwater (Permanent position)

Job Location : Gauteng, Roodepoort

Deadline : November 17,

Be more than just a manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do.... and have a little fun on the way?

Qualifications

Matric, 3-5 years restaurant management experience, driver's license, experience in Microsoft Office, attention to detail and accuracy.

Ability to manage a group of people within a restaurant and kitchen.

Excellent communication skills, knowledge of restaurant operations including people, product and customer processes.

Communication skills – both written and verbal, financial and business acumen, coaching and mentoring skills.

People Management

Conducts regular one-on-one's with employees, providing coaching, mentorship and guidance where appropriate.

Implements corrective action, performance management or disciplinary processes for performance or disciplinary issues.

Conducts performance reviews for Assistant and Junior Restaurant Managers (Patraos), including the development of their personal development plan.

Prepares for and initiates disciplinary hearings where appropriate.

Monitors behaviour in the restaurant to ensure that any form of abuse of is reported, addressed and followed up.

Informs on and actions Department of Labour inspections and audits (including the HRBP).

Creates a restaurant environment that fosters learning and development.

Completes, submits and monitors payroll information in accordance with Nando's policies and procedures.

Operational Management

Manages restaurant activity to ensure excellent customer service and efficient operations.

Monitors compliance to Nando's brand and operational standards, operating requirements.

Works with the Assistant Manager to resolve Escudo, Qpro and SOP queries.

Addresses and rectifies identified breaches and operational directives.

Conducts a weekly and period close GP count and calculation.

Performs shift management duties for the casa as required.

Conducts a weekly management meeting, reviewing and updating minutes and allocating tasks for the week ahead.

Identifies and executes plans to improve the business following quarterly meeting with the Area Manager.

Works with the Area Manager and Regional Facilities Manager to implement planned maintenance and minor capital projects.

Works with the Loss Prevention Officer to identify and implement risk management and prevention controls.

Financial Management

Provides input into the development of the restaurant budget, reviewing continuously, setting targets and managing adherence to established parameters.

Maintains sound financial control of the restaurant in accordance to set financial parameters.

Facilitates business growth by analysing income statements and monitoring business performance indicators on a regular basis.

Manages income and expenditure to ensure the required return on sales / conversion.

Reviews and signs off on external delivery company invoices on a weekly basis.

Reviews, investigates and resolves weekly cash shortage reports from Finance department.

Reviews all accounts for accuracy on a monthly basis.

Marketing Management

Reviews the Brand touch point check on a quarterly basis and implements corrective action.

Plans and executes quarterly CSI and community initiatives.

Seeks opportunities to increase sales and to market and promote the casa.

Builds relationships within the local community to drive large scale product orders (government, corporate, schools).