Restaurant Manager

Bailey'S Bedfordview; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A renowned restaurant in Gauteng, Johannesburg is seeking a Restaurant Manager to oversee daily operations. This role requires a minimum of 3–5 years in hospitality management, strong knowledge of Asian cuisine, and excellent leadership skills. Responsibilities include managing staff, ensuring service quality, and optimizing profitability. Competitive salary with growth opportunities offered.

Benefits

Competitive salary with performance-based incentives

Opportunities for professional growth

Qualifications

• Minimum 3–5 years’ experience in restaurant or hospitality management.
• Strong knowledge of Asian cuisine and service standards.
• Ability to work flexible shifts including evenings and holidays.

Responsibilities

• Manage day-to-day restaurant operations, ensuring service quality.
• Recruit, train, and supervise restaurant staff.
• Monitor customer satisfaction and resolve complaints.
• Optimize profitability and prepare financial reports.
• Collaborate with marketing for promotional campaigns.

Skills

Leadership

Communication

Problem-solving

Financial Acumen

Attention to Detail

Education

Certification in hospitality or restaurant management

Tools

Restaurant technology systems (POS, reservations, inventory management)

Job description

Restaurant Manager – Gauteng, Johannesburg

Job Type: Full‑time

Location: Gauteng, Johannesburg

Job Summary: The Restaurant Manager will oversee the daily operations of a restaurant, ensuring high standards of service, quality, and customer satisfaction. This role requires strong leadership, operational expertise, and a thorough understanding of Asian cuisine and hospitality standards.

Key Responsibilities

• Operational Management: Manage day‑to‑day restaurant operations, including opening and closing procedures, food preparation, presentation, and service quality. Ensure compliance with health, safety, and hygiene regulations.
• Staff Management: Recruit, train, and supervise front‑of‑house and back‑of‑house staff. Prepare staff schedules, support performance appraisals, motivate staff, and resolve conflicts effectively.
• Customer Experience: Monitor customer satisfaction, address complaints promptly, and maintain a welcoming, efficient, and professional dining environment. Build relationships with regular guests and promote customer loyalty.
• Financial Oversight: Monitor budgets, control costs, and optimize profitability. Track sales performance, prepare regular financial and operational reports, and manage inventory, ordering, and supplier relations.
• Marketing & Promotion: Collaborate with the marketing team to promote the restaurant through campaigns, social media, and community events. Implement strategies to increase footfall and boost repeat business.

Key Requirements

• Minimum 3–5 years’ experience in restaurant or hospitality management.
• Strong knowledge of Asian cuisine, dining culture, and service standards.
• Excellent leadership, communication, and problem‑solving skills.
• Proven ability to work under pressure, manage long hours, and work flexible shifts including evenings, weekends, and holidays.
• Strong financial acumen with experience in budgeting, cost control, and reporting.
• Knowledge of restaurant technology systems (POS, reservations, inventory management).
• High attention to detail and commitment to service excellence.

Preferred Qualifications

• Certification in hospitality or restaurant management.
• Experience managing a luxury or fine‑dining establishment.
• Familiarity with wine and cocktail programs.
• South African citizenship (required).

Why Join Us?

• Lead a passionate and talented team in a renowned establishment.
• Competitive salary with performance‑based incentives.
• Opportunities for professional growth and career advancement.