Restaurant Manager

The Talent Room; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Restaurant Manager to oversee operations at a busy pizza restaurant in Camps Bay. The ideal candidate will be hands-on and customer-focused, skilled in managing staff and service quality. This role requires strong leadership and a passion for delivering an exceptional dining experience. If you have a proven track record in restaurant management and are committed to operational excellence, we invite you to apply.

Qualifications

• Experience in managing restaurant operations.
• Strong knowledge of customer service standards.
• Ability to lead and motivate staff.

Responsibilities

• Oversee day-to-day restaurant operations.
• Ensure food quality and service standards.
• Lead and supervise restaurant staff.
• Manage customer queries and feedback.
• Assist with budgeting and cost control.

Skills

Hands-on management

Customer-focused

Strong leadership

Operational excellence

Conflict resolution

Job description

Our client is seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of their busy pizza restaurant in Camps Bay.

The ideal candidate will be hands‑on, customer‑focused, and skilled in managing staff, service quality, and restaurant efficiency.

This role requires strong leadership, operational excellence, and a passion for delivering an exceptional dining experience.

Description

• Operational Management: Oversee day‑to‑day restaurant operations, including opening and closing procedures.
• Ensure consistent food quality, presentation, and service standards.
• Monitor and maintain cleanliness, hygiene, and safety in all areas.
• Manage stock control, ordering, receiving, and monitoring of food and beverage inventory.
• Coordinate with the kitchen team to ensure smooth workflow and timely service.
• Staff Management: Lead, supervise, and motivate front‑of‑house and back‑of‑house teams.
• Create staff schedules and ensure adequate coverage during peak hours.
• Conduct ongoing training and performance monitoring.
• Handle conflict resolution and promote a positive work environment.
• Customer Service: Ensure excellent guest experience through attentive, friendly, and efficient service.
• Manage customer queries, feedback, and complaints in a professional manner.
• Build strong customer relationships and encourage repeat business.
• Financial Management: Assist with budgeting, cost control, and achieving profitability targets.
• Oversee daily cash‑ups, shift reports, and accurate record‑keeping.
• Reduce wastage and optimize operational costs.
• Marketing