Restaurant General Manager Smack Pizza

Smack Pizza Co; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing quick-service restaurant in Gauteng seeks a Restaurant Manager to oversee daily operations and ensure a positive customer experience. The ideal candidate should have at least 3 years of restaurant management experience and be capable of effective staff management and training. A valid driver's license and the ability to commute to Bryanston are required. The position is full-time, located on-site.

Qualifications

• 3+ years of experience in general restaurant management is required.
• Valid driver's license is required.
• Ability to commute or relocate to Bryanston, Gauteng is required.

Responsibilities

• Manage effective staff and create a positive work environment.
• Ensure customer satisfaction and manage complaints effectively.
• Conduct daily operations and stock management.

Skills

Effective staff management

Customer service excellence

Operational procedures management

Training and coaching

Supplier management

Job description

We are a dynamic growing quick-service restaurant within the Pizza space.

You will need to perform the following:

• Effective management of staff, creating a positive work environment
• Create a positive customer experience every day, all the time – mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer loyalty
• Conduct daily operations procedures, including: stock management, opening and closing procedures, daily cleaning – health and hygiene checks, waste management, temperature control, borrowing and lending, breakage management
• Manage daily Front of House and Back of House restaurant operations (working with the Kitchen Supervisor)
• Train and coach staff on customer service standards (waiters), following SOPs and prep times (kitchen and bar)
• Ensure adherence to restaurant standards – conduct monthly store and product evaluations
• Manage current suppliers to ensure best quality product and accurate and cost effective pricing

Application Question(s): Have valid references on CV

Experience: General Restaurant management : 3 years

Job Type: Full-time

Pay: R

• ,00 - R
• ,00 per month Ability to commute / relocate : Bryanston, Gauteng : Reliably commute or planning to relocate before starting work (Required)
• Experience : Restaurant management : 3 years (Required)
• License / Certification : Driver's Licence (Required)
• Work Location : In person