Restaurant General Manager

Pillangó Placements; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent hospitality recruitment agency is seeking an experienced General Manager for a lively restaurant in Centurion. The ideal candidate should have over 5 years of experience in high-volume restaurant management and possess strong financial acumen to ensure gross profit targets are met. Responsibilities include overseeing daily operations, managing a team of 40+, and maintaining high standards of food quality and customer service. The proposed salary is R30k - R40k per month, negotiable based on experience.

Qualifications

• 5+ years of experience as a General Manager or in a senior leadership role in a high-volume restaurant.
• Deep understanding of restaurant financials including Gross Profit and COGS.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily operations of the restaurant including dining, kitchen, and bar areas.
• Ensure service and hygiene standards are met.
• Manage and support a team of 40+ employees.

Skills

Leadership

Operational Management

Financial Acumen

Problem-Solving

Analytical Skills

Tools

POS software

Inventory management software

Restaurant management software

Job description

Manage a fast-growing, family-centric restaurant in Centurion, known for its lively vibe and high-energy team.

It's an all-day, high-capacity operation with + seats that also doubles as a versatile venue for special occasions and private events.

The ideal candidate is an experienced leader with strong operational, people management, and financial acumen — particularly in managing Gross Profit (GP) through efficient and strategic implementation of processes.

You will be responsible for maintaining high standards of food quality, customer service, and staff performance, while ensuring the restaurant meets its gross profit targets by monitoring costs, pricing, and process efficiencies.

Direct Reports: All Departmental Staff (Front of House, Back of House, Bar, Kitchen)

Key Responsibilities

• Oversee daily operations of the restaurant including dining, kitchen, and bar areas.
• Ensure all service and hygiene standards are met and exceeded.
• Manage bookings, floor planning, and flow of service during peak and off-peak hours.
• Manage and support a team of 40+ employees across front and back of house.
• Recruit, train, and evaluate staff performance.
• Foster a positive team culture focused on accountability, collaboration, and service excellence.
• Analyse GP on F&B, partner with kitchen / procurement to manage COGS, enforce inventory controls, align menu pricing to targets, negotiate supplier terms, and report weekly / monthly GP performance.
• Develop, enforce, and audit SOPs that streamline service and kitchen processes to improve efficiency, control costs, and ensure adherence to profitability goals.
• Ensure a consistently excellent guest experience by handling feedback professionally and maintaining high standards of presentation across all customer touchpoints.

Key Skills and Qualifications

• 5+ years of experience as a General Manager or senior leadership role in a high-volume restaurant.
• Deep understanding of restaurant financials, especially Gross Profit, COGS, and inventory control.
• Strong leadership and people management skills.
• Knowledge of POS, inventory, and restaurant management software.
• Excellent organizational and problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Strong analytical skills with a detail-oriented approach.

Salary

The proposed salary for the role is R30k - R40k per month.

The offer is marginally negotiable, but will be market related in line with your qualifications, skills, and experience.